It appears that yesterday’s storms brought Northfield more than broken glass and damaged cars. If you are a Qwest telephone and/or DSL customer, you’re more than likely experiencing a major service outage. From what we’ve heard, a fiber optic cable in our area was cut, which would definitely explain the service disruption.

A call to the Qwest technical support line returned few answers. We were told that the earliest a technician could come out to look at our line would be Sunday afternoon, and that call volume from our exchange was “unusually high”. Luckily, we recently installed Vonage internet telephone service, which, when coupled with our Charter Cable internet service, provides us with a link to the outside world. If you are one of the aforementioned Qwest customers, you may be without DSL and long distance service until Monday.

It looks like local telephone service is still functional, so if you are in Northfield and would like to contact us via phone, you may do so at (507) 663-7050. If you live outside of Northfield or do not have a Northfield telephone number, you may contact us at (612) 216-3737. As always, you can also contact us by email here.

Update: Qwest reports that service has been restored to its telephone and internet customers.